Next Steps for Mature SPHM Programs

<strong>Next Steps for Mature SPHM Programs
Presented by: Susan Gallagher, PhD, MSN, MA, RN, CBN, HCRM, CSPHP and Ed Hall
Recorded on December 14, 2016


Safety and quality indicators are increasingly important to sustainability of SPH programs. Join us for a targeted discussion of SPH and outcome indicators, the meaning of zero preventable harm and SPH, and innovative strategies to improve mature programs.


  • Describe study methodologies useful in exploring safety and quality.
  • Explore the value of SPH in meeting emerging healthcare initiatives.
  • Describe innovative strategies designed to improve a mature SPH program.

Susan Gallaher is a trained wound ostomy continence nurse, certified bariatric nurse, health care risk manager and safe patient handling professional. She has certificates in Six Sigma-Health Care and Six Sigma LEAN. Susan holds a Masters degree in nursing, a Masters degree in religion and social ethics, and a PhD in policy ethics. She is a recognized expert in safety and outcomes with emphasis on bariatrics, skin/wound care, safe patient handling and mobility, and loss control. She lectures internationally and has authored over 200 articles, books or book chapters. Her professional objective is to assist organizations in capturing quality and sustainability through customer sensitive initiatives supported by quantitative performance improvement outcomes.

Ed Hall currently serves as Chief Executive of Strategic Risk Ventures for The Risk Authority Stanford. With over 25 years of diverse risk and insurance management experience, Ed is an authority in managing risks in academic, industrial, insurance and healthcare sectors. Ed started his career in the Risk Management office at an academic university. Thereafter, he managed risk programs for the heavy metals industry and Toyota Motor Manufacturing in Georgetown, Kentucky before moving into the insurance and healthcare industry. He is nationally recognized, published, and received multiple awards for his development of innovative loss control risk management programs which have led to dramatic increases in patient and employee safety, exceptional general liability program performance, and proven financial savings.

Provider approved by the California Board of Registered Nursing, Provider Number CEP 15826, for 1 contact hour.



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